FAQ's

When will my order be processed?

All orders will be processed within 1-2 business days and you will receive a notification.

 

What is the shipping time?

We offer two shipping services from Australia Post:

Standard – delivery between 3-7 days

Express – delivery between 1-2 days

Does Vinyl Bling offer pick ups?

WE DO OFFER A NEW CLICK AND COLLECT SERVICE FROM OUR CAPALABA STORE

UNIT 17, 172 Redland Bay Rd Capalaba 4157 Qld Monday - Friday 9:30am - 1:30pm

 

 

 

 

 Can i pickup from the store outside office hours?

No, as unfortunately the vinyl bling store will be unattended.

Can I cancel my order?

Yes you can providing your order has not been shipped.

If your order has been shipped a credit for goods only (excluding freight) will be issued upon receipt of product returned in original condition.

 

Can I add to my order?

Yes you can providing your order has not been shipped.

 

What happens if I receive damaged goods?

Please send an image of the damaged product upon receipt of your order. You will then be contacted to arrange replacement and collection of the stock.

All claims must be made with 7 days of receipt of your order.

 

What payment methods do you accept?

We offer Paypal, Afterpay, credit card and direct debit.